ABOUT Client Relation Management

Department is to frame strategies to improve quality services.

Client Relation Management

RAALC’s Client Relations Department is instituted to offer mindful treatment to our clientele. The Department is responsible for maintaining the quality of service and monitoring of client complaints and feedback. The core duty of the Department is to facilitate communication and frame strategies to improve the quality services.

The Department responds to client’s complaints and concerns. They are a great financial asset for the firm as they help to bring more clients by fostering authentic client relationships.They are trusted with the obligation to establish and maintain the link between the crew and the client. From handling the documentation of legal works and reports to monitoring the client’s feedback, the Client Relations Department plays a significant role in dealing with the various aspects involved in the client relationship. It conducts a thorough analysis of the performance while making a sure positive response and feedback from the client.

RAALC uses the most advanced yet proven technological tools to achieve the ultimate technology-driven client experience to update the client with the proceedings of the case. We forsee RAALC to become the UAE’s smart law firm, bringing closes the businesses to us and to the world! We create a long-lasting relationship with our clients, which appeals to them to employ us for their legal concerns.

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OUR OFFERINGS, YOUR SUCCESS

We set the highest standards in ethics and work in a timely and efficient manner to provide you with the best legal advice possible. We strive to deliver effective legal solutions tailored to the client’s requirements and needs within the selected practice area. We aim to expand our services and expertise across the globe while refining our techniques and capabilities with evolving technological advancement.

What Do We Offer

The major responsibility of the consultants of this department is to facilitate communication. These litigators make sure that the clients clearly understand the legal procedure, terms and legal proceedings. These litigators are responsible for responding to client’s complaints, concerns and legal issues. They are a great financial asset for the firm as they help to bring more clients by fostering authentic client relationships. They are trusted with the obligation to establish and maintain the link between the file supervisor and the client. Where the litigators deal with the clients, they are also responsible for handling administrative details and information.

From handling the documentation of legal works and reports to monitoring the client’s feedback, these litigators play a significant role in dealing with the various asvolved in the client relationship. The litigators of this department conduct a thorough analysis of the performance while making a sure positive response and feedback from the client.

How We do it

The consultants of this department maintain a sound library to ensure proper case handling. Our diverse teams of well-trained and resourceful litigators have direct interactions with the potential clients to become familiar with the client’s case.They assist the clients in understanding the case file, keep them informed of the case proceedings, conveying the information and dealing with the client’s feedback. From scheduling the client-lawyer calendar to managing clients’ mails, these consultants act as the main point of interaction.
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